Accounts Receivable Specialist JobPhoenix, AZ
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Who Is Café Valley
Since 1987, Cafe Valley has been baking smiles one cupcake, muffin, cake, and croissant at a time—putting care and craftsmanship into every product we make. Our people are the heart of our success. We’re committed to fostering a positive, team-focused workplace where collaboration, innovation, and respect are part of everyday operations—because the best baked goods come from people who love what they do. Our employees are our special ingredient. With more than 1,700 team members baking a difference every day, we operate state-of-the-art production facilities in Phoenix, AZ and Marion, IN, where quality, safety, and teamwork rise together.
What You’ll Enjoy
Who You Are
You are responsible for managing the company's incoming payments and ensuring accurate invoicing, collections, and reconciliation of customer accounts. In a high-volume food manufacturing environment, you support relationships with distributors, grocery chains, food service clients, and wholesale customers while maintaining strong internal financial controls. You ensure invoices are processed accurately, payments are applied promptly, and outstanding balances are collected in a timely manner to support the company’s cash flow.
Where You Will Work
Hybrid at our Phoenix, AZ plant.
Since 1987, Cafe Valley has been baking smiles one cupcake, muffin, cake, and croissant at a time—putting care and craftsmanship into every product we make. Our people are the heart of our success. We’re committed to fostering a positive, team-focused workplace where collaboration, innovation, and respect are part of everyday operations—because the best baked goods come from people who love what they do. Our employees are our special ingredient. With more than 1,700 team members baking a difference every day, we operate state-of-the-art production facilities in Phoenix, AZ and Marion, IN, where quality, safety, and teamwork rise together.
What You’ll Enjoy
- Competitive base salary and bonus incentive
- Paid time off programs
- Comprehensive benefit offering including medical, dental, vision, life, disability and ancillary programs
- Working with a great team of dedicated professionals focused on a common mission
Who You Are
You are responsible for managing the company's incoming payments and ensuring accurate invoicing, collections, and reconciliation of customer accounts. In a high-volume food manufacturing environment, you support relationships with distributors, grocery chains, food service clients, and wholesale customers while maintaining strong internal financial controls. You ensure invoices are processed accurately, payments are applied promptly, and outstanding balances are collected in a timely manner to support the company’s cash flow.
Where You Will Work
Hybrid at our Phoenix, AZ plant.
What You Will Do
- Monitor accounts receivable aging and actively follow up with customers to collect outstanding balances and reduce past-due accounts.
- Generate, review, and distribute accurate customer invoices based on sales orders, production records, and delivery documentation.
- Post and apply customer payments (ACH, wire, credit card, and checks) to the appropriate accounts and reconcile discrepancies.
- Investigate and resolve billing issues, payment discrepancies, deductions, and disputes in collaboration with Sales, Customer Service, and Logistics teams.
- Maintain accurate and up-to-date customer account records, including supporting documentation for invoices, payments, and adjustments.
- Process credit memos, pricing adjustments, and other billing corrections in accordance with company policies and customer agreements.
- Reconcile customer statements and accounts to ensure accuracy and timely resolution of outstanding items.
- Prepare and review accounts receivable aging reports and provide updates on collection status to management.
- Support month-end closing activities, including AR reconciliations and reporting.
- Ensure compliance with company financial controls, accounting procedures, and audit requirements.
- Generate Purchase Orders for purchase requisitions.
- Review AR Inbox and respond to internal and external inquiries/concerns.
- Communicate professionally with customers to maintain positive relationships while enforcing payment terms.
- Assist with month-end duties and reporting processes.
- Assist with continuous improvement of billing and collection processes to increase efficiency and accuracy.
- Other duties as assigned by management.
What You Need to Be Successful
Cafe Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
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- High school diploma and 4 years of experience.
- Associate or bachelor’s degree in accounting and 2 years of experience.
- Accounts receivable experience, preferably in:
- Food manufacturing
- Consumer packaged goods (CPG)
- Distribution or wholesale environments
- Strong knowledge of AR processes and accounting principles.
- Experience with ERP systems (SAP, NetSuite, Dynamics, etc.)
- Proficiency in Microsoft Excel.
- Ability to manage high invoice volumes and multiple customer accounts.
- Experience with retail customer deductions, preferred.
- Familiarity with chargebacks, promotions, and distributor billing, preferred.
- Knowledge of EDI invoicing systems, preferred.
Cafe Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.